Privacy policy

Privacy Policy

Last updated: November 19, 2025

Thank you for choosing HITCARD. Your privacy is important to us. This policy outlines how we collect, use, store, and protect your personal information.

1. Who We Are

This website is operated by:

HITCARD USA
Email: eric@gethitcard.com

2. Information We Collect

We collect personal data when you interact with our website, place an order, or contact us.

This may include:

Information you provide directly:

  • Full name

  • Billing and shipping address

  • Phone number (if provided)

  • Email address

  • Payment information (processed securely by external providers)

Information collected automatically:

  • IP address

  • Browser type and operating system

  • Pages visited and time spent on our website

  • Device information

3. How We Use Your Information

We only use your information for legitimate and necessary purposes, including:

  • Processing orders and payments

  • Communicating updates, confirmations, or support

  • Shipping products to your address

  • Improving website functionality and user experience

  • Detecting fraud and preventing abuse

We do not sell or share your data with third parties for marketing purposes.

4. Payment Processing

Payments are securely handled by third-party providers, such as:

  • Shopify Payments

  • PayPal

  • Credit card providers

Your full payment details are never stored by us.

5. Shipping

Your personal information will be shared only with trusted postal or courier services solely to fulfill your shipment.

Example:

  • USPS

  • UPS

  • Local carriers

6. Cookies

We use cookies to:

  • Improve website performance

  • Enable checkout functionality

  • Remember user preferences

You may disable cookies in your browser settings.
However, this may affect certain site features.

7. Your Data Rights (Applicable Globally)

You have the right to:

✔ Request copies of your personal data
✔ Update or correct information
✔ Request deletion ("right to be forgotten")
✔ Withdraw consent (if previously given)
✔ Ask how your data is used

To exercise these rights, contact:
📧 eric@gethitcard.com

8. Data Retention

We retain personal data only as long as necessary for:

  • Legal compliance

  • Tax and accounting regulations

  • Order records

  • Warranty and refund claims

Typical retention period: 2–7 years, depending on legal requirements.

9. How We Protect Your Data

We use industry-standard security measures, including:

  • SSL encryption

  • Secure server infrastructure

  • Authorized personnel access only

Even so, no digital transmission is 100% secure.
We always act to minimize risks.

10. Children’s Privacy

We do not knowingly collect data from individuals under age 16.
If you believe that a child has provided personal data, contact us immediately.

11. Updates to This Policy

We may update this policy periodically.
Changes will always be posted with a new update date.

Contact

For all privacy-related inquiries:

📧 Email: eric@gethitcard.com