Contact information
Contact Information
If you have questions about your order, shipping, payment or product usage, you can contact us directly using the information below.
📩 Customer Support
We typically respond within 24 hours on business days.
🏢 Company Address
Diana Krammer
Günselsdorferstraße 11
2544 Leobersdorf
Austria
🔁 Refund or Guarantee Requests
Please include:
– Full name
– Order number
– Email used during purchase
This helps us process your request quickly.
🕒 Support Hours
Monday–Friday
09:00–18:00 CET
🌍 United States Customers
Orders from the U.S. are shipped internationally from Austria.
Delivery timeframe: approx. 5–14 business days.